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The chief systems architect at the contact management system tells CNET News.com about his vision of, in a sense, one social identity to rule them all.

Obama's national security adviser calls for action on energy

Roku Netflix Player suffers mystery glitch

Pownce to shut down after Six Apart sale

'Changing the Game' book shows how games can help business

Microsoft apologizes for Cashback glitches

After Black Friday, retailers eye Cyber Monday

CNET News Daily Podcast: Navigating the digital TV transition

Vista reminds us that we have a choice

Modest Black Friday discounts help Mac sales

Facebook Connect: Scary but good

Time for bolder innovation policy, researcher says

The waning of pure play open source

Google reveals Chrome extensions plan

D'oh! The Simpsons bite Apple

Blockbuster working on Live Mesh app

eMarketer lops $1.3B off 2008 online ad estimate

Ta ta, Tesla

Chip sales dip in October, flash sales dive

Clearwire-Sprint Nextel unveils new brand

Eyes turn to auto start-ups' funding, aid requests